If we can’t resolve your fault over the phone free of charge (we resolve 20% of faults over the phone), we will provide a no obligation callout quote. We are normally able to arrange an Engineer to visit within 5 days of receiving a PO, depending on Engineer availability, urgency of issue and part availability.
We are very proud of our first time fix percentage being 97%, as well as having one of our expert Engineers call back within 1-2 hours of the initial enquiry.
For any assistance or inquiries, contact our dedicated support team at support@sicscientific.co.uk or call 033 022 32554. Trust us to keep your laboratory glass washer operating at its best.