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Frequently Asked Questions

Glass Washers


What is a laboratory glass washer?

A laboratory glass washer is a specialised cleaning system designed to wash, rinse and dry laboratory glassware such as beakers, flasks, pipettes and test tubes. Unlike domestic dishwashers, lab glass washers provide controlled washing conditions, precise temperature settings and validated cleaning cycles to meet laboratory standards.

What brands of glass washers does The Scientific Instrument Centre (SIC) supply?

We supply and service a range of high-quality laboratory glass washers from leading manufacturers such as Miele Professional, SMEG, Lancer and Steelco, ensuring reliability and compliance with laboratory hygiene standards.

Can glass washers handle different types of laboratory glassware?

Yes. Our glass washers are equipped with interchangeable racks and inserts to accommodate various glassware shapes and sizes – from small test tubes to large volumetric flasks. Special accessories are also available for delicate or specialised items.

What are the benefits of using a laboratory glass washer instead of manual washing?
  • Consistent cleaning quality and reduced contamination risk
  • Validated cycles ensuring reproducible cleaning results
  • Reduced breakages from manual handling
  • Water and energy efficiency
  • Time savings, allowing staff to focus on critical laboratory work
How often should a glass washer be serviced?

We recommend at least annual servicing to maintain performance, ensure compliance with laboratory standards and prevent unexpected downtime. Our service team can advise a tailored schedule based on your workload and model.

Can you provide validation, servicing and testing documentation?

Absolutely. Our engineers will complete and submit a job card for every service attended, this is then processed and emailed to the customer. We can also perform IQ/OQ/PQ validation (Installation, Operation and Performance Qualification) and provide full documentation for regulatory compliance, particularly in GLP/GMP environments.

What detergents and chemicals should be used?

We recommend using laboratory-grade detergents specifically for glass washers. These detergents are low-foaming, residue-free and designed to protect delicate glass surfaces. Our team can advise on compatible cleaning agents for your specific application.

How do I choose the right glass washer?

Our specialists can help assess your laboratory’s throughput, glassware types and cleaning requirements to recommend the idea model and configuration. We also offer site assessments and installation advice.

What should I do if my glass washer shows an error or isn’t cleaning properly?

Contact our support team for troubleshooting. In many cases, issues can be resolved with telephone guidance from one of our engineers, or by checking detergent levels and filters. If needed, we can schedule an engineer visit for repairs or diagnostics.

Do you supply spare parts and accessories for glass washers?

Yes. We carry a wide range of original manufacturer parts, accessories and racks to ensure your glass washer remains in peak condition.

How can I request a quote for a service visit?

You can contact us via:

Phone: 0330 223 2554

Email: service@sicscientific.co.uk

Website: http://sicscientific.co.uk/maintenance-repair/servicing/

Our team will be happy to provide advice, quotations and arrange demonstrations or service appointments.


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